This error is occurring due to a new label format. Please clear your browser cache to get the new label.
We have now added support for DYMO Connect Software so locations can begin to use the DYMO 550’s.
If you are still using a 450 printer, you do not need to update to dymo connect, however, you may want to clean your browser cache to access the updated label formats.
How to clear your cache
In the upper right corner of Chrome, click the 3 dots and go to settings
A tab opens with the screen below
Click on Privacy and Security
Click Clear Browsing data
Click on Advanced
Time range = All Time
Uncheck everything except Cached images and files
**Do not clear your cookies or you will need a new
security code when you log in
Click Clear Data
Close the settings tab
Return to MethodOne
Reload your page and print your labels.
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