If you are using chrome, you are in the right article.
If you are still using internet explorer, click here.
The only 2 supported Topaz Signature pads for chrome are the
T-LBK-460-HSB-R and the T-LBK-750-BHSB-R
The TS-460 will not work with chrome in MethodOne.
For the signature pads to work in chrome, you must have the sig web software installed. It can be downloaded from the link below. With internet explorer, we used SigPlus software. This will need to be uninstalled and the SigWeb software installed. Be sure your signature pad IS NOT PLUGGED IN while you are installing the software.
When installing SigWeb, it is important that you enter the CORRECT MODEL NUMBER for the signature pad you are using. Do not click the keep current SigPlus settings. Please enter the model number you are using.
Once your software in installed, please open MethodOne and test your signature pad.
You can also test your pad directly from the topaz site.
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